How to cover a car seat
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9 h 31 m
Youtube online courses
About this course
In fact, this basic course is an introduction to automotive upholstery by doing a cover for a real car seat.
I consider the performing of this seat a basic procedure to understand and make more complex designs.
A real car seat as the one of this course is composed of 3 main pieces: a seat cushion, backrest cushion, and a headrest. With this course we will learn step by step how to disassemble each one of its parts and how to reupholster them.
The most important step you will learn in this course is the making of templates gotten from flat regular pieces and irregular surfaces which have rounded contours.
What is your turnaround time?
Our turnaround time varies. It also depends on how quickly you need it done by. We split any verification requests (tickets) in two categories - 1. Emergency: If it's needed today or next business day 2. Non-emegency: Everything else. Our turn around time for emergency tickets is before and up to the patient's appointment time and for non-emergency tickets, it's latest 24 hours prior to the appointment.
NOTE: We recommend that you send us tickets 1-2 weeks in advance as best practice
If I have a patient in the chair, how quickly can I get the verification back?
That is an emergency ticket and while we can turnaround emergency tickets up to the patient's appointment time, our service level agreement states that we need at least 2 hours. This is because often we are on hold with insurances for 1.5 hours. We prioritize tickets based on appointment time so if you have a patient in the chair, that ticket will get to the front of the ticket queue. However, because of hold times, we cannot promise a return before 2 hours
How many urgent tickets can I send?
While we don't limit it, our service level agreement says that we cannot guarantee completing more than 2 emergency tickets/day. This is because if all clients sent a lot of emergency tickets, it would stress the system. So while there is no limit in how many you can send (and we will often do them all), we cannot promise more than 2/day
If a patient is in the chair, can I just get partial breakdown to get started
Yes. We recommend you request the ticket to be downgraded from detailed breakdown to basic on the Verrific portal. Because basic breakdowns do not rely on a live agent answering calls, we can often turn those around in 30 minutes.
What are your business hours?
Monday-Friday: 9am-7pm CST
Saturday: 9am-3pm CST
Quality of verifications
What happens if there are errors on the breakdown?
Unfortunately this is still a human to human process and humans make mistakes. While we obtain a lot of information electronically, we still need to speak to a live agent. We have often found that there are significant discrepancies between the information we receive through software (APIs), insurance portals, and speaking to a live agent. While the Verrific team does it's best to unify this accurately, the system inherently is far from perfect. It is near impossible to guarantee 100% accuracy and we definitely hope that one day we will get there
How do you obtain the breakdown information?
A combination of methods that include:
Do you allow customization of the breakdown forms?
Yes. We allow for 15 custom codes and 10 custom caveat questions on the detailed breakdown form. For any additional question and/or caveat questions, there is a $0.25 per code/question
Do you support specialists?
Yes. Now that we have the ability to customize a form, you can design a form to the speciality you prefer
Is there any customization that you cannot provide?
On a case by case basis, we may determine that the custom code/question you are requesting is far too esoteric for our team to be able to get well trained on it across all insurances so we can provide the information accurately. We may decline the particular code or question in that case